CRM Development and Implementation

We ensure consultation, business processes automatization, off-the-shelf CRM-systems implementation (box, cloud and open source) and custom CRM-solutions development. To choose the optimal variant for customer’s needs we do not work with one specific platform. We offer complex solutions based on amoCRM, ESPOCRM and Bitrix24 platforms.

CRM-System (Customer Relations Management) - a program solution for planning, accounting, organisation, automatization and relations between customers and a company controlling.

In the course of development we thoroughly formulate the implementation plan, enforce the possibilities of routine processes automatization, integrate various systems, prepare the documents and teach the staff.

CRM Development and Implementation Stages

The CRM-System development and implementation proceed as follows:

Business processes diagnosis, needs assessment. %
Business processes diagnosis, needs assessment. 15
Personal solution selection, plan formulation. 25
Development, setup, implementation. 80
Documentation. Staff teaching. 90
 
 

Which CRM-System Is It Better To Choose?

Our SEOTM experts will provide the projecting, development and implementation of the CRM-System on a turn-key basis. First and foremost, we focus on business requirements and try to present the solution completely accommodating the customer’s needs. We possess experience of complex customized systems realization. Also, we work with ready-made cloud systems and implement open source products.